Terms of service

Last updated October 17, 2026

1. Agreement

These terms are a contract between you and Bluebana LLC, the company that operates ProfitLupa ("ProfitLupa", "we", "us"). They cover the ProfitLupa website and hub, the browser extensions and ProfitLupa for Mac (together, "the service").

You accept these terms when you tick the box to create an account, when you tick the box before paying for Pro, and each time you use the service. If you don't agree, don't use the service.

You must be at least 18 years old and able to enter into a contract. If you use the service for a company, you confirm that you may accept these terms for it, and "you" means that company too.

2. The service

ProfitLupa provides estimates and public data about products on marketplaces such as Amazon, Walmart and TikTok Shop to help sellers research products, and, when you connect your own seller accounts, tools that work on your own marketplace data: profit dashboards, listing export and publishing, tracking and alerts.

Sales, revenue, fee and profit figures for products you don't sell are estimates derived from public signals. They can be wrong. Figures for your own connected accounts come from those marketplaces and depend on what they send us.

ProfitLupa is an independent product. We are not affiliated with, endorsed by or sponsored by Amazon, Walmart, TikTok, Alibaba, eBay or any other marketplace, and their names belong to their owners.

3. Your account

One account is for one person. Give a real email address, keep your password and devices secure, and tell us right away if you think someone else has got into your account. You are responsible for what happens in your account.

You can use your account on your own computers and devices; signing in on a new device may sign out an older one. You may not share an account, sell or rent access to it, or create accounts by automated means.

4. Connected marketplace accounts

Connecting an Amazon, Walmart or TikTok Shop account is optional. By connecting one, you confirm you are authorized to grant ProfitLupa access to it and that you will follow that marketplace's own terms.

Actions you start in ProfitLupa, such as publishing a draft listing, sending a review request or syncing data, are carried out on your behalf with the permissions you granted. You remain responsible for what is listed and sold, and for anything a marketplace does in response.

You can disconnect at any time, which deletes the tokens and synced data as described in the privacy policy.

5. Plans and the free plan

The service has a free plan and a paid plan, Pro. What each plan includes, including daily or monthly allowances on the free plan, is described in the service and may change.

Founder's Edition: accounts registered before paid plans were announced can claim it with their first Pro payment. It gives a discount on Pro for as long as the account stays open. It becomes permanent 14 days after that first payment; a refund or cancellation before then, or deleting the account, gives it up.

6. Pro subscription, billing and refunds

Pro bought on the ProfitLupa website or hub is billed in advance through Stripe at the price shown on the plans page when you subscribe, plus tax where applicable, and renews automatically for the same period until you cancel.

Payments are processed by Stripe. Where Stripe sells the subscription to you as merchant of record, Stripe's own terms for buyers also apply to the payment.

You can cancel a subscription bought through Stripe at any time from your account page. When you cancel, Pro continues to the end of the period you already paid for and does not renew.

Money-back guarantee: you can get a full refund of your first Pro payment made through Stripe within 14 days of it, by asking us or by deleting your account inside that time. The guarantee can be used once per person. We may refuse it when the same person, card or device has been refunded before, or when we reasonably believe it is being abused.

Renewals and later payments are not refunded once their period has started, except where the law requires it or these terms say otherwise.

Prices may change with at least 30 days' notice by email; a change applies from your next renewal. If a payment fails, we may move the account to the free plan. If you dispute a payment with your bank instead of contacting us, we may suspend the account while the dispute is open.

Pro bought in the Mac App Store: in the App Store version of ProfitLupa for Mac, Pro is sold by Apple and billed to your Apple Account at the price the App Store shows when you subscribe. It renews automatically for the same period unless you cancel it at least 24 hours before the end of the current period, in your Apple Account's subscription settings; Pro then continues to the end of the period you paid for. Refunds for App Store purchases are decided by Apple under its own terms (you can ask at reportaproblem.apple.com); the money-back guarantee above covers payments made through Stripe, not App Store purchases. Apple's Media Services Terms also apply to those purchases. A refund Apple grants within 14 days of your first payment gives up the Founder's Edition, as a Stripe refund does.

However you buy it, Pro applies to your whole ProfitLupa account: the hub, the browser extensions and ProfitLupa for Mac. One subscription belongs to one ProfitLupa account.

7. Acceptable use

Use the service for your own lawful business. You agree not to:

copy, resell, publish or redistribute our data, estimates or reports as a product or service of your own;
collect data from the service by scraping, bots or other automated means, or use it to build a competing product;
reverse engineer, decompile or try to extract our estimation models, source code or databases;
get around plan limits, allowances, device limits or security measures;
overload, attack or interfere with the service, or use it to send harmful code;
use the service in a way that breaks the law, a marketplace's terms, or someone else's rights;
give false information, impersonate anyone, or use another person's account.

8. Our rights in the service

The service, including its software, design, databases, estimates, text and the ProfitLupa name and logo, belongs to Bluebana LLC and its licensors and is protected by law. ProfitLupa is a trademark of Bluebana LLC; the name and the logo may not be used without our written permission, except to refer to the service truthfully. We give you a limited, personal, non-exclusive, non-transferable right to use it under these terms, which we can withdraw. All rights not expressly given to you are reserved.

What you put into the service, such as your tracked lists, notes and connected account data, stays yours. You give us permission to store and process it to run the service for you, and to use it in aggregated form that does not identify you to improve the service.

If you send us ideas or suggestions, we may use them freely and without payment.

9. Changes to the service

We may add, change, limit or remove features, plans, allowances and prices, and we may stop offering all or part of the service, at any time. We try to give notice of changes that matter.

If we stop offering Pro altogether, we refund the unused part of the period you paid for.

10. Suspension and closing accounts

You can delete your account at any time from your account page. If you have an active subscription, you choose there whether the account is deleted right away or at the end of the period you paid for.

We may suspend or close an account, end a subscription, or refuse service, at any time and without notice, if we reasonably believe that: these terms were broken; the account is used for fraud, abuse or anything unlawful; a payment was reversed or disputed; the account puts the service, other users or us at risk; or the law or a marketplace requires it.

We may also close any account for any other reason by giving at least 30 days' notice by email.

If we close a paying account for a reason other than a breach of these terms, you either keep Pro until the end of the period you paid for or receive a refund of your current billing period, as we decide. If we suspend or close an account because these terms were broken, no refund is due, to the extent the law allows.

When an account is closed, your right to use the service ends and the data in the account is deleted as described in the privacy policy. Sections 8 and 11 to 15 continue to apply.

11. No warranty

The service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, whether express or implied, including that the service will be accurate, complete, uninterrupted, secure or fit for a particular purpose.

ProfitLupa is a research tool. It does not give financial, legal, tax or business advice, and it does not promise sales, profit or any other result. You alone decide what to buy, list and sell, and you are responsible for following each marketplace's rules.

The service depends on marketplaces and other third parties we don't control. They may change, limit or cut off access at any time, which can change or remove features without notice.

12. Limit of liability

To the fullest extent the law allows, Bluebana LLC and its owners, employees and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, sales, data, goodwill or business opportunities, however they arise and even if we were told they were possible.

Our total liability for all claims about the service is limited to the amount you paid us in the three months before the event that gave rise to the claim, or 50 US dollars if you paid nothing.

Some laws don't allow some of these limits. In that case they apply only as far as the law permits.

13. Your responsibility to us

You agree to defend and compensate Bluebana LLC and its owners, employees and suppliers for any claim, loss or cost, including reasonable legal fees, that comes from your use of the service, your products and listings, your marketplace accounts, or your breach of these terms or of the law.

14. Disputes

Please contact us first: most problems can be solved by email. If we can't settle a dispute within 30 days, either of us may bring a claim.

These terms are governed by the laws of the United States and of the state in which Bluebana LLC is registered, without regard to conflict-of-law rules. Claims must be brought in the courts located in that state, and you and we accept their jurisdiction. If you are a consumer, mandatory protections of the law where you live still apply.

To the extent the law allows, claims may be brought only on an individual basis and not as part of a class or representative action, and any claim must be brought within one year of the event that gave rise to it.

15. General

We may update these terms. If a change matters, we tell you by email or in the service before it applies. If you keep using the service after that date, you accept the new terms; if you don't agree, stop using the service and delete your account.

These terms, with the privacy policy, are the whole agreement between you and us about the service. If part of them can't be enforced, the rest stays in force. If we don't enforce a right at once, we haven't given it up. You may not transfer your account or these terms to anyone else; we may transfer ours as part of a sale or reorganization of the business.

We are not responsible for delays or failures caused by events outside our reasonable control. We send notices to the email address on your account.

These terms are written in English. Translations are provided for convenience; if a translation differs from the English text, the English text applies.

16. Contact

Bluebana LLC · support@profitlupa.com